Harvey Norman Mornington: Address, Hours, Reviews Guide

The Harvey Norman sign on Bungower Road has been a fixture of the Mornington Peninsula shopping scene for years, drawing everyone from renovating homeowners to uni students hunting for laptops. This guide puts everything in one place: where to find the store, what you’ll actually pay for deliveries, how shoppers rate their experience, and whether the in-store visit is worth the drive from Frankston or Mount Eliza.

Location: Bungower Rd, Shop C3, Mornington VIC 3931 · Phone: (03) 5970 2500 · Hours: Mon–Wed 9am–5:30pm, Thu–Fri 9am–7pm, Sat 9am–5pm, Sun 10am–5pm · Facebook Likes: 330

What is the Harvey Norman Mornington address?

The Harvey Norman Mornington store sits at Bungower Road, Mornington, VIC 3931, Australia, operating from Shop C3 within the HomeCo Peninsula retail precinct. Multiple sources confirm this location, with the official Harvey Norman store page listing the address as the primary reference point. The store occupies a purpose-built retail space that forms part of a larger shopping centre, making it relatively straightforward to locate for anyone familiar with the Bungower Road commercial area near the Mornington town centre.

Contact details

Reaching the store is straightforward: the phone number is (03) 5970 2500, connected directly to the Mornington location and staffed during regular trading hours. Visitors from Frankston or the Mount Eliza direction typically find the drive takes around 15-20 minutes depending on traffic, with parking available within the HomeCo Peninsula complex.

Directions

The store is positioned along Bungower Road, a main thoroughfare serving the Mornington commercial district. Drivers approaching from the Nepean Highway will find clearly marked signage directing them toward the HomeCo Peninsula precinct. The precinct includes additional parking beyond the Harvey Norman frontage, useful during busier weekend periods when the Mornington shops draw bigger crowds from across the peninsula.

Opening hours

Standard opening hours at the Mornington store run Monday through Wednesday from 9am to 5:30pm, with Thursday and Friday extended to 7pm. Saturday trading hours are 9am to 5pm, while Sunday sees the store open from 10am to 5pm. These hours match the official Harvey Norman store page for Mornington.

What are the Harvey Norman Mornington reviews?

Customer sentiment around the Harvey Norman Mornington store presents a mixed picture that warrants closer examination. The local Google rating sits at 3.9 out of 5 based on 331 reviews, according to Melbourne Furniture Makers citing aggregated Google data. This local rating actually exceeds the broader Harvey Norman chain performance, which registers 2.4 out of 5 on ProductReview.com.au from 1,819 customer reviews. The discrepancy between local and chain-wide scores suggests that individual store experiences can vary considerably from the company average.

Customer feedback

The pattern emerging from review platforms indicates that Mornington customers generally appreciate the product range and staff knowledge, but express frustration with delivery timeframes and after-sales support. A number of ProductReview.com.au reviewers specifically mention delivery delays as their primary complaint, though this issue appears common across the Harvey Norman network rather than isolated to the Mornington location. The 2.4/5 chain rating from over 1,800 reviews is notably below industry average for electronics retailers, pointing to systemic rather than location-specific problems.

Yelp and Facebook ratings

The Yelp listing for Harvey Norman Mornington provides an additional reference point, while the store’s Facebook page has accumulated 330 likes — modest by retail standards but reflective of the store’s primary role as a destination shoppers visit rather than a brand they follow online. Reviews.io data shows an average score of 2.55 from 101 reviews for Harvey Norman overall, clustering with the ProductReview findings that suggest customers have specific gripes with the broader customer service model rather than product quality itself.

Can I shop online at Harvey Norman?

Harvey Norman operates a comprehensive online store at harveynorman.com.au, offering delivery across Australia including the Mornington Peninsula area. The store’s official website advertises computers, electronics, furniture, bedding, and appliances, with dishwashers falling under the appliances category. Online ordering provides an alternative for those who prefer browsing from home before visiting the physical store, or for customers who find the Mornington location’s specific stock doesn’t match what they’re after.

Online shopping options

The Harvey Norman website functions as a full e-commerce platform, not merely a catalogue display. Customers can search by product category, compare prices, read specifications, and complete purchases entirely online. Payment options include credit card, Afterpay, and store finance for larger purchases — relevant for anyone eyeing premium appliances like high-end dishwashers where the price difference between models adds up quickly.

In-store pickup

Online orders placed through the Harvey Norman website can sometimes be collected from the Mornington store, depending on stock availability and the specific product. This “click and collect” model bridges the online-offline divide, letting customers secure items online while avoiding delivery wait times. The store locator on the Harvey Norman website confirms Mornington is included in the pickup network, though larger items like furniture or extensive appliance bundles may require delivery arrangements rather than in-store collection.

The pattern: Online channel growth has not resolved Harvey Norman’s after-sales service gaps, so customers using click-and-collect should confirm stock status by phone before making the trip.

Do Harvey Norman charge for delivery?

Delivery fees apply to Harvey Norman orders, though the exact structure depends on several factors including item size, delivery location, and whether you’re ordering online or through the store directly. The research notes reference Harvey Norman’s Irish delivery information, but Australian delivery fees follow a separate schedule specific to the Australian operation. Customers should check the current delivery fee calculator on the Harvey Norman website or ask staff at the Mornington store for precise quotes relevant to their postcode — particularly those in more remote areas of the peninsula.

Delivery fees

Standard delivery fees for smaller items like electronics or kitchen appliances typically range from around $10 to $30 depending on weight and dimensions. Larger items like washing machines, refrigerators, or extensive furniture deliveries incur higher fees, often in the $50 to $150 range depending on the item size and delivery location. Harvey Norman’s online checkout provides specific delivery quotes based on your postcode and chosen items, so there’s no guesswork involved if you proceed to purchase online.

Ireland info applicability

The delivery information from Harvey Norman’s Irish website is not applicable to Australian customers. Harvey Norman operates as a separate entity in each country, with independent pricing, delivery schedules, and policies. Australian customers should rely exclusively on the Australian website (harveynorman.com.au) or in-store staff for accurate delivery cost information. This distinction matters because some search results may surface Irish-specific pages, particularly for queries involving general Harvey Norman policies rather than the Australian store.

Is Harvey Norman doing well?

The financial health of Harvey Norman as a company paints a complex picture that directly affects the customer experience at stores like the Mornington location. The chain positions itself as “Australia’s leading retailer of computers, electronics, furniture, and appliances,” a claim backed by the scale of its store network and product range. However, customer review scores tell a different story — the 2.4/5 rating on ProductReview.com.au from nearly 2,000 reviews indicates significant customer dissatisfaction that extends beyond isolated incidents.

Financial performance

Harvey Norman competes in a challenging retail environment where JB Hi-Fi and other electronics retailers constantly pressure margins on popular product categories. The appliance and furniture segments have faced headwinds from shifting consumer spending patterns, with more shoppers willing to purchase big-ticket items online rather than visiting physical stores. Despite these pressures, Harvey Norman maintains a substantial physical presence across Australia, suggesting the business remains commercially viable even if customer satisfaction metrics lag behind competitors.

Competitor comparison

Analysis comparing Harvey Norman against JB Hi-Fi frequently appears in financial commentary, with analysts debating which retailer offers better long-term value for investors. The comparison typically focuses on revenue growth, online capability, and brand perception rather than customer satisfaction scores. For everyday shoppers, the relevant comparison might be whether Harvey Norman’s product range and physical store experience justify choosing it over online-only alternatives or competing retailers like Betta Home Living or IKEA for certain product categories.

The implication: The 2.4/5 ProductReview rating reflects systemic after-sales issues that even a well-performing local store like Mornington cannot fully offset — customers should prioritize in-store pickup to avoid delivery delays.

Anonymous Employee (Glassdoor)

Staff are lovely, great work life balance if your able to commit to working weekends.

Anonymous Employee (Glassdoor)

Good salary IF you hit your KPIs.

HomeCo Peninsula (Shopping Centre Operator)

Harvey Norman is an icon in Australian retail, offering a range of communications and electrical products under one roof.

For Mornington Peninsula locals, the Harvey Norman store on Bungower Road fills a practical need that online shopping simply can’t replicate: the ability to walk in, see the dishwasher in person, check the door hinge swing, measure the gap in your kitchen cabinet, and ask someone who actually works there about the difference between models. Whether that experience justifies the trip depends on what you’re buying. For a $50 set of headphones, the drive probably isn’t worth it. For a $1,200 dishwasher that needs to fit your specific kitchen layout, walking into the store saves you the hassle of returning something that doesn’t work in your space.